Shipping policy

At QuietSleep™, we aim to process and ship your order as quickly as possible.

Please read our shipping policy carefully before placing your order.

Processing Time

Orders are usually processed within 2–5 business days after payment is confirmed.

Processing time may be longer during holidays, high-volume periods, or due to circumstances outside our control.

Estimated Delivery Time

Estimated delivery times vary depending on your location, shipping method, customs processing, local postal services, holidays, and other factors outside our control.

Delivery times are estimates only and are not guaranteed.

Free Shipping

We currently offer free shipping on all orders.

Shipping availability, delivery time, and tracking details may vary depending on the destination country or region.

Shipping Confirmation

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Please allow some time for tracking information to update after the package has been shipped.

Incorrect or Incomplete Shipping Information

Please make sure your shipping address, email address, phone number, and order details are correct before placing your order.

We are not responsible for delays, failed delivery, returned packages, or delivery issues caused by incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that changes can be made after an order has been processed or shipped.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other fees depending on your country or region.

These charges are the responsibility of the customer and are not included in the product price unless otherwise stated.

QuietSleep™ is not responsible for delays caused by customs processing.

Lost or Delayed Packages

If your package appears to be delayed, please contact us and we will do our best to help check the shipment status.

Please note that delivery delays may occur due to customs, carrier delays, local postal services, holidays, weather conditions, or other factors outside our control.

Returned Packages

If a package is returned due to an incorrect address, failed delivery attempt, refusal to accept the package, or failure to collect the package, please contact us for assistance.

Additional shipping fees may apply if the order needs to be reshipped.

Order Tracking

Tracking availability may vary depending on the shipping method and destination.

If tracking information is not updating immediately, please allow additional time for the carrier or local postal service to update the status.

Contact

If you have any questions about your order or shipping, please contact us through our Contact page.